Sophos Error Event Decode Unavailable
Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos The filtering driver has been bypassed or unloaded [0xa058000c] This error is also recorded in the SAV.txt log. QC 0 2 Oct 2015 7:57 AM In reply to AdrecDeRue: Hello AdrecDeRue, which of the errors are you referring to by it? If you need technical support please post a question to our community. this contact form
Further Troubleshooting To view the Winsock catalog entries you can use Microsoft's Autoruns tool | 'Winsock Providers' tab or run the following command in a command prompt (Start | Run | I just enabled a Device Control policy and I'm getting flooded with emails from EVERY workstation saying the same thing referring to the IDE drive in the machine.A device control event a corresponding message) for error code 0xe03d0056 sent by the endpoint failed to determine the name - this is an error raised in the file system filter driver. Now go to the section below, 'Policy Compliance' and continue with the steps there. https://community.sophos.com/kb/en-us/111316
Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos Christian:5000 Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. During the installation or updating of 3rd party software, the Winsock catalog was incorrectly configured by that installer. All rights reserved.
- The group should have new Anti-Virus and Web control policies applied to it, configured as suggested above.
- Reasons for the LSP being removed: Administrator explicitly removed it. 3rd party software installation or update removed it.
- Any ideas?Thank you,JPx:46115 Cancel Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd.
- Christian:1866 Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd.
- Alternatively for licensed products open a support ticket.
Yes No Comment Submit Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. As for the Device Control messages themselves you should contact Support. All rights reserved. For both perhaps your best course of action is to make the query "official" using the Submit Query form.
Reasons for the LSP being bypassed (it is visible in the Winsock catalogbut is not actually working - see 'Further Troubleshooting' below): Administrator reconfigured the Winsock catalog and this broke our Reinstate the original policy settings that were changed in steps 1 and 2 above. Under 'Web protection' set the following two options to 'Off'. 'Block access to malicious websites' 'Downloading scanning' If using Web Control: Locate the Web control policy for the endpoint generating the try this All rights reserved.
We'd love to hear about it! Likely nothing to worry about (unless it happens frequently).As for the decoding error - it has perhaps already been corrected.Christian:52535 AdrecDeRue 0 1 Oct 2015 2:36 PM In reply to QC: Other sites will randomly have 1 or 2 PC's that trigger this weekly.Any thoughts?:2046 Cancel MALeonard 0 24 Mar 2010 3:42 AM RE: "between 5 and 10 PC's there trigger This should only be the case if the computer is in the Unassigned group which has no updating policy.
Note: If this error appears on an upgrade from Sophos Endpoint Security and Control version 10.3.12 and later, and you have the Sophos Client Firewall installed, this issue can be caused https://community.sophos.com/products/endpoint-security-control/f/sophos-endpoint-software/244/enterprise-console-4-0-event-decode-unavailable We'd love to hear about it! Re-activate our LSP by fully disabling it, rebooting the endpoint, and enabling it. There are two: Event Decode Unavailable - this is en error in SEC, the culprit is, I think, SavRes.dll in ...\Enterprise Console\SavProviders\XP\ which doesn't have an entry (i.e.
Yes No Comment Submit Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. http://nzbsites.com/sophos-error/sophos-error-5002.html All rights reserved. To resolve: Allow the processes in the firewall policy in Enterprise Console as follows: In the advanced Firewall Policy configuration dialog, under Configurations, click Configure next to a location you want Commonly the error is generated when our LSP has been removed or is being bypassed.
netsh winsock show catalog > C:\winsockCatalog.txt If the Sophos LSP is loaded then, amongst the full list generated in C:\WinsockCatalog.txt, you will see entries such as: Entry Type: Layered Service Provider Policy Compliance Apply the policy to the computer and, depending on network speed, allow time for the endpoint to reconfigure itself and report back to the console. Note: If only a small percentage of computers in any one group are affected, or computers from different groups are affected, we recommend moving computers to a new temporary group. http://nzbsites.com/sophos-error/sophos-error-1326.html We'd love to hear about it!
Problem with the operating system. The LSP is only updated during a reboot, and has been implemented this way to avoid disrupting network connectivity. Click here to go to the product suggestion community Event Decode Unavailable (-1605238734) I have been getting this error sporadically on a decent amount of of machines on the console every day:Event Decode
Uncheck the 'Enable web control' option.
If you need technical support please post a question to our community. The "inserts" section will change based on the hard disk vendor (for example "IDE\DISKxxxxxxxxxxxxxxxxxxx"My first thought is that it's some sort of bug, but what is weird is that it seems For instance in our Member Service Center, between 5 and 10 PC's there trigger this error daily, where as at some sites, we have have none. A valid updating policy (a UNC primary server or initial install source) is required for Protect Computers to be available.
As there is a specific message it's not totally unexpected, but don't ask me about the underlying cause or whether this signifies something to investigate further (likely not, but I might Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos See 'Re-activatingthe Sophos LSP' below. http://nzbsites.com/sophos-error/sophos-error-25020.html Device control failed to process device: deviceId=IDE\DISKSAMSUNG_HD080HJ/P_______________________ZH100-46\30534544314A4C47333837383931202020202020, errorCode=0x80070005.I will either have to turn off email notification (which I don't want to do because I want to be alerted when someone plugs
Important: Both methods require endpoint computers that returned the error to be rebooted.
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